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My experience with repair parts plus was not good. I was shipped a defective part and could not return the part for refund. No effort was made to correct the problem and no one contacted me about fixing my issue. PLEASE READ THE FINE PRINT. You are on your own if you...
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3.0
I liked
  • Quick turnaround
I didn't like
  • Return policy
  • No direct contact like phone or chat
  • Not willing to credit for defective component
#821601
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RepairPartsPlus - 23 days for them to respond to support email
RepairPartsPlus - 23 days for them to respond to support email
I believe they sent the wrong adhesive for the Droid glass/digitizer my client purchased. I emailed them on Feb 16. I received a reply yesterday - March 10th! All they replied with was their boilerplate return policy/procedures. No information about the adhesive was...
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3.0
I liked
  • Website was good
I didn't like
  • No direct contact like phone or chat
  • Very slow email support response
  • Possibly sent an incorrect part in the kit
#806807
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Repairpartsplus Repair Parts Review

Sent a defective part, not willing to refund or replace, basically said to bad, out over 70 bucks
2.7
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#766904
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I have left them numerous emails and just get the automated response back that they will get back to me in a day. LOL its five days now and counting. They say they have Customer Chat- where?? Today is email #4, I have tried all the different departments and nobody will...
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1.0
I didn't like
  • No direct contact like phone or chat
  • No customer service response
  • No item arrived
#765205
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Digitizer Review

Please please please! Do not order from these fools! They shipped it to the wrong address and now claim to give me a refund.... I ordered back in October. Smh. Thye never answer their phones or every reply to email. Had to call my bank to file a dispute. Please save the headache and order from somewhere else. A big waste of time!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
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#761213
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I ordered a screen and lcd for my sons iPad mini. Parts shipped then never left California according to usps tracking, I am in Missouri. I never received delivery. They then cancelled my order without contacting me first and charged me an $18 restocking fee for parts...
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1.0
#760762
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then send part that is not compatible , the do not answer phone and reply with emails that mean nothing, this on on web page, Compatibility All iPad Mini model numbers "Thanks for your email. Your inquiry will be routed to the proper department. We do our best to...
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#748640
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Other Product Review

TWO WORDS FOR THIS COMPANY...... RIP OFF!!!!!!!!!
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#680908
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Repairpartsplus.com is basically a scam. You buy a $50 part from them, and then they go buy a $12 part from some Chinese eBay seller and have them ship it to your address. You can literally search for the eBay sellers name because it's on the package, and you'll find...
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1.0
#675632
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Return Policy Review

Worst company ever! Paid $24 for the wrong item. I paid shipping to have it returned and after they took out a bunch of bs fees my refund was under $11! Don't buy from them ever!!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#653359
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