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Returned a screen that was the wrong one. Upon arrival they sent a phony picture saying that the cable had been damaged. I never even touched the screen. Bad company Don't do business with them There advice to you on the website says if you can't fix your product make...
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Anonymous
Common Sense

Dear user, if you wanted help fixing your product there is MANY MANY other websites out there that can do this. When you purchase from this company, it says in 3 places that t...

1.0
#998442
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Worst comapy ever, I had ordered a screen from them and it had said it was on the way and apparently it was delivered but I never got it. I spent over $100 and im not happy but my company is getting my money back and that they know about what this company does to...
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1.0
#942204
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Ordered a part on a Sunday at 3:00pm. Their website was advertising "ships same day" if ordered by 7:00pm. Since it was a Sunday, I didn't actually expect it to ship until Monday, which wasn't a big deal...Well, here it is 10 days later, and still no product. I emailed...
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#889484
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My experience with repair parts plus was not good. I was shipped a defective part and could not return the part for refund. No effort was made to correct the problem and no one contacted me about fixing my issue. PLEASE READ THE FINE PRINT. You are on your own if you...
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3.0
I liked
  • Quick turnaround
I didn't like
  • Return policy
  • No direct contact like phone or chat
  • Not willing to credit for defective component
#821601
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RepairPartsPlus - 23 days for them to respond to support email
RepairPartsPlus - 23 days for them to respond to support email
I believe they sent the wrong adhesive for the Droid glass/digitizer my client purchased. I emailed them on Feb 16. I received a reply yesterday - March 10th! All they replied with was their boilerplate return policy/procedures. No information about the adhesive was...
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3.0
I liked
  • Website was good
I didn't like
  • Very slow email support response
  • Possibly sent an incorrect part in the kit
  • No direct contact like phone or chat
#806807
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I have left them numerous emails and just get the automated response back that they will get back to me in a day. LOL its five days now and counting. They say they have Customer Chat- where?? Today is email #4, I have tried all the different departments and nobody will...
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1.0
I didn't like
  • No item arrived
  • No direct contact like phone or chat
  • No customer service response
#765205
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I ordered a screen and lcd for my sons iPad mini. Parts shipped then never left California according to usps tracking, I am in Missouri. I never received delivery. They then cancelled my order without contacting me first and charged me an $18 restocking fee for parts...
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1.0
Bridgeton, Missouri
#760762
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then send part that is not compatible , the do not answer phone and reply with emails that mean nothing, this on on web page, Compatibility All iPad Mini model numbers "Thanks for your email. Your inquiry will be routed to the proper department. We do our best to...
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#748640
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Repairpartsplus.com is basically a scam. You buy a $50 part from them, and then they go buy a $12 part from some Chinese eBay seller and have them ship it to your address. You can literally search for the eBay sellers name because it's on the package, and you'll find...
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1.0
#675632
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This company has poor customer service. I prdered the wrong thing and tried to cancel it right after and they're cancellation button did nothing. I emailed the right after and asked for a cancellation and they didn't get back to me until two days later. Even after I...
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Anonymous
Still Waiting

They have a facebook page that has 2 ratings of 5 starts. Just saying.

Anonymous
Anonymous

i had the same problem but i tried cancelling mr order wi9thy 1 hr. of placeing it. there informatiojn said that would check e-mails the next day. It shipped the same day tha...

1.0
#651268
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Short Review on October 02, 2016

RepairPartsPlus
#929670
False advertising products and then charges 20% restocking fee and customer has to pay return shipping for their shady advertising practices!
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Short Review on July 29, 2016

RepairPartsPlus
#891227
1.0
Details
Quality is awful & the customer absorbs the shipping costs + 20% restocking fee for their mistakes & there are plenty. They only post the positive reviews on their website from customers & yet there are floods of negative reviews on the Internet. Scam. They makes money even if the consumer returns the products. 20% profit on selling "air". Should be illegal!!!!!
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RepairPartsPlus Repair Parts Review

RepairPartsPlus
#766904
2.7
Details
Sent a defective part, not willing to refund or replace, basically said to bad, out over 70 bucks
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Digitizer Review

RepairPartsPlus
#761213
1.0
Details
Please please please! Do not order from these fools! They shipped it to the wrong address and now claim to give me a refund.... I ordered back in October. Smh. Thye never answer their phones or every reply to email. Had to call my bank to file a dispute. Please save the headache and order from somewhere else. A big waste of time!!
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Other Product Review

RepairPartsPlus
#680908
1.0
Details
TWO WORDS FOR THIS COMPANY...... RIP OFF!!!!!!!!!
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Return Policy Review

RepairPartsPlus
#653359
1.0
Details
Worst company ever! Paid $24 for the wrong item. I paid shipping to have it returned and after they took out a bunch of bs fees my refund was under $11! Don't buy from them ever!!
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